Terms of service

TERMS OF SERVICE

Effective Date: 22-12-2025
Last Updated: 22-12-2025

Welcome to Maes-Jolie.
The terms "we", "us", and "our" refer to Maes-Jolie. We operate this website and provide all related services, including browsing, purchasing, customer service, and product fulfillment (the "Services").

By using our Services, you agree to these Terms of Service ("Terms") and our Privacy Policy.

If you do not agree, you must not use our Services.

1. ACCESS & ACCOUNT

To use our Services, you confirm that you have reached the legal age in your jurisdiction.

You agree that all information you provide, including contact, billing, and shipping details, is accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials.

You may not transfer or share your account with another person.

2. OUR PRODUCTS

We strive to display our products as accurately as possible.

However, colors, materials, or appearance may vary slightly due to screen settings or device differences.

We reserve the right to modify, limit, or discontinue products at any time.

All product descriptions are subject to change without notice.

3. ORDERS

When you place an order, you make an offer to purchase.

We reserve the right to accept or reject any order at our sole discretion.

Your order is considered accepted once payment has been processed and confirmed.

If we need to cancel or modify an order, we will attempt to contact you using the details provided at checkout.

Returns and refunds are handled in accordance with our Return Policy.

You agree that purchases are for personal use only and not for resale.

4. PRICING & BILLING

Prices displayed at checkout include applicable taxes where required.

You agree to provide accurate billing information, including valid payment details.

You authorize us to charge your payment method for all purchases made through our website.

You must update your payment and contact details promptly if they change.

5. SHIPPING & DELIVERY

Delivery times shown on our website are estimates and not guaranteed.

We are not responsible for delays caused by events beyond our control (such as carrier delays or weather conditions).

If your order does not arrive or is significantly delayed, please contact us.

We will work with you to find an appropriate solution, such as a replacement or refund in accordance with our Return Policy.

Please refer to our Shipping Policy for more details.

6. INTELLECTUAL PROPERTY

All content on the Services, including text, images, graphics, logos, and layouts, is the property of Maes-Jolie or its licensors and is protected by intellectual property laws.

You may use our Services for personal, non-commercial purposes only.

You may not copy, distribute, modify, or reproduce any material without prior written consent.

All trademarks, product names, and designs belong to their respective owners.

7. OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services.

These are provided "as is" without warranties.

We are not liable for your use of such tools.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the accuracy, content, or practices of these external sites.

You access them at your own risk.

9. RELATIONSHIP WITH SHOPIFY

Our webshop is hosted by Shopify, which provides the e-commerce platform.

However, all purchases are made solely between you and Maes-Jolie.

Shopify is not responsible for your purchase, delivery, refunds, or support.

10. PRIVACY POLICY

Personal information collected through our Services is governed by our Privacy Policy.

By using our Services, you consent to the collection and processing of your data in accordance with that policy.

11. FEEDBACK & REVIEWS

If you submit feedback, reviews, or suggestions, you grant us a worldwide, royalty-free license to use, modify, and display such content.

You confirm that your submissions do not violate any rights and do not contain unlawful or harmful material.

12. ERRORS & INACCURACIES

Our website may occasionally contain typographical errors or inaccuracies related to product details, pricing, promotions, or availability.

We reserve the right to correct such errors without prior notice.

13. PROHIBITED USE

You agree not to use the Services for unlawful or harmful activities, including:

  • Violating laws or regulations

  • Infringing intellectual property rights

  • Submitting harmful content

  • Misleading or defrauding others

  • Disrupting website functionality

We may suspend or terminate access in case of misuse.

14. TERMINATION

We may terminate access to the Services at any time if these Terms are violated.

Provisions regarding intellectual property, liability, and governing law will survive termination.

15. DISCLAIMER OF WARRANTIES

Services and products are provided "as is" without warranties, except where required by law.

We do not guarantee uninterrupted or error-free operation.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we are not liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Data loss

  • Product misuse

Our liability is limited to the amount paid for the product in question.

17. INDEMNIFICATION

You agree to indemnify and hold Maes-Jolie harmless from any claims arising from your breach of these Terms or misuse of the Services.

18. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions remain valid.

19. WAIVER & ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Maes-Jolie.

Failure to enforce any right does not constitute a waiver of that right.

20. ASSIGNMENT

You may not assign your rights under these Terms.

We may assign our rights without prior notice.

21. GOVERNING LAW

These Terms are governed by Dutch law.

Any disputes shall be submitted to the courts of Amsterdam, the Netherlands.

22. COMPANY INFORMATION

This webshop is operated by:

SB Branded
Registered in the Netherlands
Chamber of Commerce (KvK) number: 99772272

23. CONTACT INFORMATION

Questions about these Terms?

Customer Service Hours:
Monday – Friday: 09:00 – 17:00 CET

Email: info@maes-jolie.com

Support Information: Our customer service is based in the Netherlands and responds within 24 hours on business days.