FAQ
What is the shipping time?
Orders are processed within 1 to 2 business days. After processing, estimated delivery times are:
EU:
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Processing time: 1–2 business days
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Estimated delivery time: 5–10 business days after dispatch
USA:
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Processing time: 1–2 business days
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Estimated delivery time: 5–10 business days after dispatch
Asia:
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Processing time: 1–2 business days
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Estimated delivery time: 5–10 business days after dispatch
Please note that delivery times may vary slightly during busy periods.
What materials are used?
Our jewellery is made from either copper or stainless steel and finished with a thin layer of gold, silver, or stainless steel plating, depending on the design.
Is your jewellery hypoallergenic?
Yes, all of our jewellery is hypoallergenic and designed to be comfortable for everyday wear.
Is your jewellery waterproof?
Yes, our jewellery is waterproof and made to handle daily wear. However, to help preserve the finish and keep your pieces looking their best for as long as possible, we still recommend avoiding excessive exposure to harsh chemicals and perfumes.
Can I swim with my jewellery?
Yes, our jewellery is waterproof, so it can be worn during daily activities, including contact with water. For the longest lifespan and best appearance, we recommend rinsing and drying your jewellery after swimming, especially after exposure to chlorine or salt water.
Do you ship internationally?
Yes, we ship internationally and deliver to multiple regions including Europe, the United States, and Asia.
What is your refund policy?
If you are not satisfied with your order, please contact us and we will be happy to help. Our team will review your request and provide the appropriate return or refund options based on your order.